WE’RE ALWAYS HERE TO HELP! HERE ARE A FEW COMMONLY ASKED QUESTIONS BY OUR CUSTOMERS...

The health and safety of our customer’s + employees is our highest priority. Each employee wears new gloves when handling desserts. All employees wear masks + we ask that anyone who enters our stores do so too. Our team sanitizes after every transaction. Each employee fills out a daily healthy questionnaire and are taught to stay home, if feeling unwell. Your treats are meticulously sealed and packaged to ensure freshness and health + safety.

We offer local delivery in Santa Rosa, Cotati, + Rohnert Park. Our local delivery is contactless. We will drop the package off on the porch, to ensure the safety of our employees please do not approach the delivery driver without a mask on. We will leave the treats on the porch and you will be notified that the delivery has been made..

If there is one thing we know, it’s sweet stuff. We base all of our desserts from our 14 main flavor profiles. From those flavors, 58 dessert items are created! We carry Cupcakes, French Macarons, Whoopie Cookies, Cakes, Cruffles, Ice Cream Sammies, Cake Shakes and Frosting Shots.

Our cupcakes are shipped overnight.

Cookies, macarons, and Whoopie cookies can take 2-5 business days to arrive depending on the final destination. Please check your tracking information for details or email us at shipping@siftdessertbar.com

Cupcakes are best served at room temperature. See answer to below question for more details.

All desserts are best the day they are purchased, since we bake fresh daily. Buttercream frosted cupcakes will hold up if stored in an air-tight container for 1-2 days at room temperature.

Cream cheese frosted cupcakes should be stored in an air-tight container in the refrigerator for 1-2 days (the fridge will dry the cake out the longer it’s stored).

Cruffles will keep refrigerated up to 4-5 days.

Whoopie Cookies and Macarons will keep 2-3 days, airtight in the fridge, served at room temp.

Ice Cream Sammy’s can be kept in the freezer.

Frosting shots can be stored in the fridge and served after coming to room temperature.

We offer local delivery in Santa Rosa, Cotati, and Rohnert Park. We also offer nationwide shipping - Order Online.

For delivery in Napa and San Francisco- please check out Doordash + Uber Eats.

Yes, please contact us for Corporate Gifting here

Yes, we offer nationwide cupcake shipping! Cupcakes and desserts can be shipped right to your door!

Unfortunately, not at this time, but check back soon!

Custom cupcake decorations need to be placed at least 7 days in advance.

All custom work orders must be paid at time of order. Order is non-refundable and non-exchangeable within 7 days of pick-up date.

We certainly do, it's our specialty! With over 92 choices of customizable desserts we can create a stunningly sweet masterpiece that your guests will be talking about for days. Please visit our events page here for more information.

Because all of our weddings are customized and priced individually based on the complexity of their design, we do not have a standard price list, please contact our Events Team at events@siftdessertbar.com for more information.

Although we don’t technically know the answer to this, we like the saying, “Everything in moderation...except for dessert, have seconds!”

Yes! We offer gluten free cupcakes in all locations everyday. We offer a Vegan + organic cupcake in stores daily! {Brownie Bliss} Unfortunately, we do not make sugar-free dessert items. All of our French Macarons are naturally gluten-free, and available in store. We offer gluten-free vanilla, and chocolate Cupcakes. Some of our Cruffles are available gluten-free and most Frosting Shots are as well.

Please be aware that our kitchen prepares food that contains nuts, dairy, eggs + wheat. We cannot guarantee that a product has not come into contact with these allergens.

The best way to check the balance on your gift cards is to go to the below link, enter the card number listed on the back of the gift card and click "Check Balance".

http://valutec.net/Customers/Balance.aspx

If you get an error message stating The Card Number that you entered appears to be invalid, please try again. Try removing the last 4 digits of the card number and click Check Balance, this should fix the error.

We are always here to help, sugar. You can always reach us at hello@siftdessertbar.com.

For tracking, refunds, or order issues please contact the delivery site you ordered from.

Sweet! We love new ideas. Please send it to hello@siftdessertbar.com.

Any further questions or inquiries please contact our sweet team at: hello@siftdessertbar.com.

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